ICMI Contact Center Expo: A Digital Experience is a digital event taking place on May 17-18, 2023, designed to equip contact center and customer service professionals with the tools, knowledge, and connections they need to advance their performance and careers. The event offers four learning tracks focused on boosting culture, revolutionizing customer experience, elevating … [Read more...] about ICMI Contact Center Expo, May 17-18, 2023